Deadline Approaching to Claim Old Navy Store Credit


THOUSANDS of customers can claim credits as clothing brand Old Navy alleged wrongdoing.

Shoppers who visited recently have until May 31 to claim their store credit.


There are over 1,100 Old Navy locations nationwideCredit: Getty

Store credits come in the form of certificates.

In late 2021, the clothing brand was accused of providing false pricing information.

The notice said Old Navy was misleading customers about prices in stores and outlets across the country.

Old Navy denies any wrongdoing.

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However, the company agreed to provide buyers with a certificate of settlement purchase.

The certificates are single-use vouchers valid for one year.

Who is eligible?

If you made a purchase in-store or online between November 12, 2015 and December 2, 2021, you may be eligible to earn one or more $5 certificates.

If your Old Navy purchase totals less than $90, you qualify for a $5 certificate.

If your total purchase was over $90, you are eligible for a $10 certificate, after providing proof of payment.

Missouri buyers are not eligible, according to the company.

You can submit a claim online here or download the form here.

The deadline to submit a claim is May 31, 2022.

How many buyers will be eligible?

The Sun has contacted Old Navy for comment.

According to Statista, nearly 30% of American shoppers visited an Old Navy store in 2018.

Learn more about Old Navy

Old Navy is part of Gap, Inc., along with sister brands Banana Republic and Athleta.

According to the company’s website, Old Navy opened its first store in Colma, California in March 1994.

The store, which aims to provide hair for the whole family at an affordable price, believes in “style democracy”.

After opening the first store in 1994, the brand became the fastest retailer to reach $1 billion in sales in four years.

Today, Old Navy is one of the biggest names in clothing in the world.

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